April 6, 2023
Everybody wants to do the right thing with their household waste, right? You’ve got a bag of garbage, you chuck it in the can and haul it to the curb. You accumulate one too many sets of ceramic bowls, you carry a box of stuff to a donation shop. You buy a new mattress or appliance, you have the delivery van take the old one away. Or if you just have way too much to deal with yourself, you hire someone to haul it away for you. But how do you know that the person you hire is not going to dump your old mattress in a ravine somewhere and drive away? Choosing the wrong junk hauler can be a costly mistake, as illegal dumping in Saratoga County and surrounding areas can cost you up to $1,000 in fines, with penalties much higher downstate. In New York City , fines for dumping a trash bag out of a vehicle range from $4,000 up to $18,000! And the DEC recently brought a lawsuit against 29 companies for illegally dumping construction waste in Ulster County. When hiring someone to responsibly dispose of your junk, there are some red flags to look for, and important questions to ask. And if the company you hire isn’t willing to answer those questions, move on to somebody else. Are they insured? Much as you wouldn’t want an uninsured tree company cutting down that 100-foot pine tree in your front yard, you don’t want an uninsured person hauling your 200-pound fridge down a flight of stairs. The risks far outweigh the rewards of finding someone who’s willing to do the job cheaply. Always ask for a Certificate of Insurance to protect your property if damage occurs. And always ask if they have Worker’s Compensation insurance, to protect you if they get injured on the job. Are they well-reviewed? Building an online presence takes time, and collecting reviews isn’t always a business’ first priority. But check for online reviews to see what other customers are saying about them. Google, Yelp, Facebook, and the company’s own website are good places to start. If everybody who’s reviewed them says they are trustworthy and do a good job, odds are they’ll do a good job for you too. If a company doesn’t have an online presence, ask if they used to work under a different name, or how long they’ve been in business. Who is going to show up at my house? With most small businesses, the owner will show up him-or-herself. When you call to book the service, ask who’s coming into your home, what vehicle they will arrive in, and how long the service will take. If they show up in a company vehicle with branded uniforms and knock on your front door, they’re who you were expecting. If they rattle down your driveway in an unmarked vehicle, wander unexpectedly into your backyard, and are a ragtag mismatched group, maybe ask for some ID. Licensed companies will also have a federal DOT number on the vehicle, you can ask to see that too. You should always be comfortable with who you let into your home. What do they do with the items they’re hauling away? Before the day has even begun, a reputable company will already have a plan for what they’re going to do with the items they collect. Whether it’s to deliver to a charity for donation, dump out at the local landfill, haul to a scrap metal yard or recycling center, resell or repurpose it for another use (we have a fun story about a customer’s discarded wedding dress that became a youth theater costume), they should be willing to tell you what they’re doing with your items. If they’re not willing to say, or evasive with your questions, keep pushing. What form of payment is accepted? For many businesses, cash is king, but it shouldn’t be the only form of payment a reputable business of this nature accepts. If a company only accepts cash, or a check made out to cash, think twice before handing over hundreds, if not thousands, of dollars. Can I get in trouble if someone I hire later turns out to have dumped illegally? Yes, you can! In 2020, New York State passed a law that designated illegal dumping as a felony, punishable by up to 4 years in prison. That level of punishment is unlikely for household waste violations, but the state and the Department of Environmental Conservation take these issues seriously, and the DEC is authorized to levy fines against environmental law violators - both the person who dumped the waste and the person whose waste was dumped. All this may not avoid illegal dumping or guarantee a good experience with your service, but it can help you feel more comfortable with how your junk is being handled and who you are allowing into your home. Also, do you really want to see soggy mattresses and broken chairs dumped over the guardrails in your neighborhood? Probably not.